When developing an innovation strategy, it is important to discuss ways to innovate internal business procedures. Spend time brainstorming on the various steps in your internal business procedures and look for ways to simplify or eliminate steps to streamline those procedures. However, before getting to the issue of innovating a business procedure, there’s a critical preliminary question: Is the procedure necessary? I recently worked with a company that performs repair services on electronic appliances. The company had a detailed “inventory [...]
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